Privacy Policy

Effective date: 10/01/2025

This Privacy Policy explains how Ramesh Babu Pitti, MD PC (“we,” “us,” “our”) collects, uses, discloses, and protects information when you visit nycbrainsurgery.org, contact our office, or use our services.

By using this site, you agree to this Policy.

1) Who we are

Ramesh Babu Pitti, MD PC is a medical practice in New York specializing in neurosurgery, facial pain, and skull base disorders.
Contact: info@nycbrainsurgery.org | 110 E 36th St Suite 1A, New York, NY 10016 | (212) 686-6799

2) What this Policy covers

This Policy covers information collected on our website, by phone, email, forms, and ads that link here. It does not replace our HIPAA Notice of Privacy Practices for patient medical records. We will provide that notice at your first in-person visit or upon request.

3) Information we collect

Information you provide

  • Contact details, appointment requests, and messages

  • Medical concerns you choose to share in forms or emails

  • Insurance and scheduling details you submit to our office

  • Job applications and professional information

Information collected automatically

  • Device identifiers, browser type, IP address, and general location

  • Usage data such as pages viewed and links clicked

  • Cookies and similar technologies used for site performance, analytics, and advertising

Information from third parties

  • Referral sources, scheduling partners, analytics providers, and advertising platforms

4) How we use information

  • Respond to inquiries and schedule consultations

  • Provide clinical services and manage the practice

  • Improve site functionality and user experience

  • Secure our systems and prevent fraud

  • Comply with legal and regulatory obligations

  • Run analytics and measure ad performance

5) Legal bases for processing (EEA/UK visitors)

We process personal data based on consent, contract, legitimate interests, vital interests in rare safety situations, and compliance with law. When we rely on consent, you may withdraw it at any time.

6) Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic. We may use Google Analytics and Google Ads to understand site use and to measure advertising. These providers may set their own cookies. You can manage cookies in your browser settings and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

If we enable remarketing, ads are shown based on your visits to our site. You can adjust Google ad settings at adssettings.google.com.

7) Advertising disclosures

We do not sell prescription drugs online. Our ads promote healthcare services and educational content. We do not use sensitive medical information for targeted advertising.

8) When we share information

We share information only as needed:

  • With service providers under contract, such as hosting, IT, analytics, forms, and call or text vendors

  • With other healthcare providers involved in your care, at your request or as allowed by law

  • For legal, safety, or compliance reasons

  • In connection with a business transfer, subject to this Policy

We do not sell personal information.

9) HIPAA and patient information

When you become a patient, information we create or receive about your health may be Protected Health Information (PHI) under HIPAA. PHI is governed by our Notice of Privacy Practices, not this website Policy. Do not submit urgent or emergency information through the site. Call 911 in an emergency.

10) Data retention

We keep information only as long as needed for the purposes described above, to comply with legal duties, resolve disputes, and enforce agreements. Medical records are retained according to healthcare laws and professional standards.

11) Your privacy choices

  • Emails and texts: You can opt out by following the instructions in messages or by contacting us.

  • Cookies: Use browser settings to block or delete cookies.

  • Analytics and ads: See Section 6 for opt-out links.

12) Your rights

California, Virginia, Colorado, Connecticut, and other U.S. state rights

Subject to exceptions, you may request:

  • Access to and a copy of personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Information about how we use and share data

Submit requests at info@nycbrainsurgery.org. We will verify your identity before responding. You will not be discriminated against for exercising these rights.

EEA/UK rights

You may request access, correction, deletion, restriction, portability, or objection to processing, and you may lodge a complaint with your local data authority. Contact us first so we can help.

13) Children’s privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

14) Data security

We use administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure. We work to keep your information safe and will notify you of material incidents as required by law.

15) International transfers

If you access the site from outside the United States, your information may be processed in the U.S. We use appropriate safeguards, such as standard contractual clauses, when required.

16) Do Not Track

Browsers may send Do Not Track signals. Our site does not respond to these signals, but you can manage cookies and ad settings as described above.

17) Third-party links

Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.

18) Changes to this Policy

We may update this Policy from time to time. The “Effective date” shows the latest version. Material changes will be posted on this page.

19) How to contact us

Questions or requests about this Policy or your information:
Email: info@nycbrainsurgery.org
Mail: 110 E 36th St Suite 1A, New York, NY 10016
Phone: (212) 686-6799